FAQs and Troubleshooting

A regularly curated list of the most commonly asked questions by TalentLyft customers

Matija Stefanic avatar Iris Bevanda avatar
33 articles in this collection
Written by Matija Stefanic and Iris Bevanda

How Does the Free Trial Work?

14 days free trial period
Iris Bevanda avatar
Written by Iris Bevanda
Updated over a week ago

How Do I Deactivate a User?

Deleting account members
Iris Bevanda avatar
Written by Iris Bevanda
Updated over a week ago

What is an 'Active Opening'?

An active opening can be position in status: published, internal and closed.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Post a Job to a Job Board that TalentLyft is Not Integrated with?

Find out how to post a TalentLyft job to a Job board that TalentLyft isn't integrated with
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Can I Use My Own Rating Scale in Scorecards?

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Which Languages are Supported by TalentLyft?

TalentLyft supported languages
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Send a Consent Request Via Email?

Request privacy policy & retention period consents from candidates who are sourced, imported, applied by email or their consent is expiring.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Edit or Delete My Note?

How to edit or delete a note that you have previously left on a candidate.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Edit or Cancel Scheduled Events?

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Delete My Company Account?

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Email Placeholders

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Using Relative Operators When Filtering Your Candidate Database

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Regain Access to Your Account After it Has Been Locked

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Understanding Application and Candidate Sources in TalentLyft

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Delete Jobs in TalentLyft

Learn how to delete previously created jobs in TalentLyft.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Why Some Resumes Can’t be Previewed?

Learn why some of the resumes can't be previewed in TalentLyft and what is the solution.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Extending Retention Period Consents

Find out whose retention period consents are expiring soon and send them an email to extend the consents
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Change My Career Site Logo?

Learn how to start branding your career site by adding your own company logo to your TalentLyt career site.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Change My Career Site Font and Colors?

Learn how to customize your TalentLyt career site with your own brand colors and Fonts.
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Using Tags in TalentLyft

Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Adding a Candidate that Already Exists in the System

What happens if you add a candidate that already has an application on that job or has a candidate profile in the system?
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Change Your Notification Email

Change the email address that you will use for receiving notifications
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

How to Create Job Templates?

Use Draft status to create job templates in TalentLyft
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Bounced Emails to Candidates

I have emailed a candidate, but the email is in the Bounced status. What does it mean?
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Why is My Job Not Published on Job Boards?

How to make sure your positions meet job board standards and get the best results
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

Why Can’t I See My Archived and Draft Positions?

Find out where to find your archived jobs in TalentLyft
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago

A Candidate Didn’t Receive an Online Assessment Sent to Them

What to do when a candidate notifies you that they didn’t receive the email invitation for the sent assessment
Matija Stefanic avatar
Written by Matija Stefanic
Updated over a week ago