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FAQs and Troubleshooting
FAQs and Troubleshooting
A regularly curated list of the most commonly asked questions by TalentLyft customers
34 articles in this collection
Written by
TalentLyft,
Matija Stefanic,
and
Ana Mamic
Adding a candidate that already exists in the system
What happens if you add a candidate that already has an application on that job or has a candidate profile in the system?
Written by
TalentLyft
Updated over a week ago
Using Tags in TalentLyft
Written by
TalentLyft
Updated over a week ago
How to Change my Career Site Font and Colors?
Learn how to customize your TalentLyt career site with your own brand colors and Fonts.
Written by
TalentLyft
Updated over a week ago
How to Change my Career Site Logo?
Learn how to start branding your career site by adding your own company logo to your TalentLyt career site.
Written by
TalentLyft
Updated over a week ago
Extending retention period consents
Find out whose retention period consents are expiring soon and send them an email to extend the consents
Written by
TalentLyft
Updated over a week ago
How to delete jobs in TalentLyft
Learn how to delete previously created jobs in TalentLyft.
Written by
TalentLyft
Updated over a week ago
Why some resumes can’t be previewed?
Learn why some of the resumes can't be previewed in TalentLyft and what is the solution.
Written by
TalentLyft
Updated over a week ago
Understanding application and candidate sources in TalentLyft
Written by
TalentLyft
Updated over a week ago
How to regain access to your account after it has been locked
Written by
TalentLyft
Updated over a week ago
Using relative operators when filtering your candidate database
Written by
TalentLyft
Updated over a week ago
Email placeholders
Written by
TalentLyft
Updated over a week ago
How to delete my company account?
Written by
TalentLyft
Updated over a week ago
How to edit or cancel scheduled events?
Written by
TalentLyft
Updated over a week ago
How to edit or delete my note?
How to edit or delete a note that you have previously left on a candidate.
Written by
TalentLyft
Updated over a week ago
How to stop receiving notifications only for selected jobs
Written by
TalentLyft
Updated over a week ago
Most commonly asked questions
Bounced Emails to Candidates
I have emailed a candidate, but the email is in the Bounced status. What does it mean?
Written by
Matija Stefanic
Updated over a week ago
How to create job templates?
Use Draft status to create job templates in TalentLyft
Written by
TalentLyft
Updated over a week ago
Why is my job not published on job boards?
How to make sure your positions meet job board standards and get the best results
Written by
Ana Mamic
Updated over a week ago
How to send a consent request via email?
Request privacy policy & retention period consents from candidates who are sourced, imported, applied by email or their consent is expiring.
Written by
TalentLyft
Updated over a week ago
How to change my language in TalentLyft?
Written by
TalentLyft
Updated over a week ago
Why can’t I see my Archived and Draft positions?
Find out where to find your archived jobs in TalentLyft
Written by
Ana Mamic
Updated over a week ago
How to change your notification email
Change the email address that you will use for receiving notifications
Written by
Matija Stefanic
Updated over a week ago
How to link TL career site to your website
Add your TalentLyft career site URL to your company's website
Written by
Matija Stefanic
Updated over a week ago
Which languages are supported by TalentLyft?
TalentLyft supported languages
Written by
TalentLyft
Updated over a week ago
How does the free trial work?
14 days free trial period
Written by
TalentLyft
Updated over a week ago
How to add images, links and videos to job description
Upload images, add links and insert videos to make your job ad more attractive
Written by
TalentLyft
Updated over a week ago
An assessment disappeared from my Evaluation plan?
Written by
TalentLyft
Updated over a week ago
What kind of support do you offer?
We try to provide support that you want and need as fast as possible
Written by
TalentLyft
Updated over a week ago
Can I use my own rating scale in scorecards?
Written by
TalentLyft
Updated over a week ago
What is an 'active opening'?
An active opening can be position in status: published, internal and closed.
Written by
TalentLyft
Updated over a week ago
How to post a job to a Job board that TalentLyft is not integrated with?
Find out how to post a TalentLyft job to a Job board that TalentLyft isn't integrated with
Written by
TalentLyft
Updated over a week ago
Troubleshooting
Social network doesn't update my job's share image
Social networks could cache your old share image and not update it automatically when you try to share the same job with a new image.
Written by
TalentLyft
Updated over a week ago
Why can't I get past the TalentLyft login screen?
If you got stuck on the loading screen, please follow our suggestions on how to get past it
Written by
Matija Stefanic
Updated over a week ago
Candidate didn’t receive an online assessment sent to them
What to do when a candidate notifies you that they didn’t receive the email invitation for the sent assessment
Written by
Matija Stefanic
Updated over a week ago