FAQs and Troubleshooting

A regularly curated list of the most commonly asked questions by TalentLyft customers

31 articles in this collection
Written by TalentLyft, Bruno Ilišević, and Matija Stefanic

Adding a candidate that already exists in the system

What happens if you add a candidate that already has an application on that job or has a candidate profile in the system?

Written by TalentLyft
Updated over a week ago

Using Tags in TalentLyft

Written by TalentLyft
Updated over a week ago

How to Edit the Job Application Page?

Learn how to edit your Job application page, making it more recognizable and different from the other pages on your site.

Written by TalentLyft
Updated over a week ago

How to Change my Career Site Font and Colors?

Learn how to customize your TalentLyt career site with your own brand colors and Fonts.

Written by TalentLyft
Updated over a week ago

How to Change my Career Site Logo?

Learn how to start branding your career site by adding your own company logo to your TalentLyt career site.

Written by TalentLyft
Updated over a week ago

Extending retention period consents

Find out whose retention period consents are expiring soon and send them an email to extend the consents

Written by Bruno Ilišević
Updated over a week ago

How to delete jobs in TalentLyft

Learn how to delete previously created jobs in TalentLyft.

Written by TalentLyft
Updated over a week ago

Why some resumes can’t be previewed?

Learn why some of the resumes can't be previewed in TalentLyft and what is the solution.

Written by TalentLyft
Updated over a week ago

Understanding application and candidate sources in TalentLyft

Written by TalentLyft
Updated over a week ago

How to regain access to your account after it has been locked

Written by TalentLyft
Updated over a week ago

Using relative operators when filtering your candidate database

Written by TalentLyft
Updated over a week ago

Email placeholders

Written by TalentLyft
Updated over a week ago

How to delete my company account?

Written by TalentLyft
Updated over a week ago

How to edit or cancel scheduled events?

Written by TalentLyft
Updated over a week ago

How to edit or delete my note?

How to edit or delete a note that you have previously left on a candidate.

Written by TalentLyft
Updated over a week ago

How to stop receiving notifications only for selected jobs

Written by TalentLyft
Updated over a week ago

Most commonly asked questions

Bounced Emails to Candidates

I have emailed a candidate, but the email is in the Bounced status. What does it mean?

Written by Matija Stefanic
Updated over a week ago

How to create job templates?

Use Draft status to create job templates in TalentLyft

Written by Bruno Ilišević
Updated over a week ago

How to send a consent request via email?

Request privacy policy & retention period consents from candidates who are sourced, imported, applied by email or their consent is expiring.

Written by TalentLyft
Updated over a week ago

How to change my language in TalentLyft?

Written by TalentLyft
Updated over a week ago

How to change your notification email

Change the email address that you will use for receiving notifications

Written by Matija Stefanic
Updated over a week ago

How to link TL career site to your website

Add your TalentLyft career site URL to your company's website

Written by Matija Stefanic
Updated over a week ago

Which languages are supported by TalentLyft?

TalentLyft supported languages

Written by TalentLyft
Updated over a week ago

How does the free trial work?

14 days free trial period

Written by TalentLyft
Updated over a week ago

How to add images, links and videos to job description

Upload images, add links and insert videos to make your job ad more attractive

Written by TalentLyft
Updated over a week ago

An assessment disappeared from my Evaluation plan?

Written by TalentLyft
Updated over a week ago

What kind of support do you offer?

We try to provide support that you want and need as fast as possible

Written by TalentLyft
Updated over a week ago

Can I use my own rating scale in scorecards?

Written by TalentLyft
Updated over a week ago

How to post a job to a Job board that TalentLyft is not integrated with?

Find out how to post a TalentLyft job to a Job board that TalentLyft isn't integrated with

Written by Bruno Ilišević
Updated over a week ago

What is an 'active opening'?

An active opening can be position in status: published, internal and closed.

Written by TalentLyft
Updated over a week ago

Troubleshooting

Social network doesn't update my job's share image

Social networks could cache your old share image and not update it automatically when you try to share the same job with a new image.

Written by TalentLyft
Updated over a week ago